Privacy Policy

Our Privacy Commitment

At Zoravianethl Financial Planning Services, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

We are committed to transparency and compliance with Australian Privacy Principles under the Privacy Act 1988 and other applicable privacy laws.

Information We Collect

We collect information necessary to provide our financial planning services effectively:

• Contact details including name, email address, phone number, and postal address
• Financial information such as income, expenses, assets, and financial goals
• Communication records including consultation notes and correspondence
• Technical data such as IP address, browser type, and website usage patterns

How We Use Your Information

We use your personal information for legitimate business purposes:

• Providing personalized financial planning consultations and advice
• Communicating about your services and responding to inquiries
• Improving our services and website functionality
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data based on several legal grounds:

Information Sharing

We may share your information in limited circumstances:

• With professional service providers who assist in delivering our services
• When required by law or to comply with legal proceedings
• With your explicit consent for specific purposes

Data Security

We implement comprehensive security measures to protect your personal information, including encryption, secure servers, and restricted access protocols. However, no electronic transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

• Access copies of your personal information we hold
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information in certain circumstances
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience and analyze website usage.

For detailed information about our cookie practices, please refer to our separate Cookie Policy.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Financial planning records are typically retained for seven years after the end of the client relationship.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with a revised effective date.

Contact Information

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us: